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Help Center
FAQ
Orders
Can I cancel my order?
If you need to cancel your order, please email us within 2 hours of placing the order. We cannot guarantee that we will be able to cancel your order, but we will try our best. If we are unable to do so, feel free to keep your item or return it for store credit. No cash refunds will be given.
Shipping
When will my order ship?
Standard orders are processed and shipped within 2-3 business days using USPS Priority Mail. Express orders ship within 1-2 business days.
Uncertain about shipping timeframes? Send us an email at info@cocodita.com and we will can provide you with estimated arrival date.How can I track my order?
Orders can be tracked using your order number and email by clicking here. Remember it can take USPS up to 48 hours to update tracking details.
I've already placed my order how can I change my shipping address?
If you need to change your shipping information after placing an hour, please email us at info@cocodita.com within 2 hours of placing your order and we will try our best to make accommodations.
I'm in the RVA area, can I pick up my order?
Returns/Exchanges
How can I return my items?
If you are unsatisfied with your purchase, click here to begin your return. Returns must be made within 14 days for store credit. Returns are shipped at the buyers expense.
All returns must be unworn, unwashed, and undamaged with tags attached. Any items that do not meet the criteria will be rejected and sent back to the buyer at their expense. Defective items must be reported within 2 days of delivery. If not reported, we will not be able to issue a store credit. Store credit expires after 1 year.
Bodysuits, jewelry, hats, and ALL sale items are FINAL SALE.
Can I get a refund?
Where do I send my items for return?
Send your returns to the following address:
Coco Dita, LLC
P.O. Box 602
Sandston, VA 23150
Rewards
What is CD Rewards?
CocoDita Rewards are our way of saying thank you!
Every time you make a purchase, share an item with friends, or refer a friend you'll earn points. You can use those points towards things such as free shipping and discounts.
You're going to shop anyway so why not be rewarded!
How can I earn rewards?
How can I redeem rewards?
Does it cost to earn rewards?
When will my rewards post to my account?
Will my rewards expire?
Can I earn rewards only online?
AfterPay
What is AfterPay?
I Want To Use AfterPay...When Will My Order Ship?
Can I Make A Return/Exchange If I Used AfterPay?
Where Can I Find More Information About Afterpay?
More information about AfterPay can be found at AfterPay.com